narita airport transfer

I lost my cell phone the last time I transferred at Narita airport, and I was so depressed that I couldn’t get a call from a friend I didn’t know well when I first came here, and then I had to get help from the staff in Narita Airport transfer. When I asked for help, I was afraid that if I didn’t know the language, I would be glad that the staff in the Narita airport transfer could speak all the languages. Otherwise, I guess I didn’t know how to get in touch with my friends, and the staff in the transfer were very enthusiastic, not only for me. Help, I am afraid that I am waiting here alone, leaving people to chat with me.